Client Feedback


My congratulations and a big thank you for great service.
I placed my order on Friday. The goods were delivered (via the RD postal service, where I live) on Monday.
I was hugely impressed.
Bob, Porerua
 

I just wanted to say thank you for your excellent customer service.  I have really appreciated your regular communications.  The glasses arrived today, beautifully gift wrapped, just as you said
Maria, Red Beach
 

I meant to email you last week to thank you so much for your fantastic service.  The bowl was here within two days and I was delighted with it. From my first email to you, your responses and service were first class and something that is often lacking these days, so I'm very grateful.
Christine, Nelson
 

That’s wonderful. Thank you. You guys are always so awesome at getting gifts to me!
Emma, Auckland
 

Thank you for shipping my order.  I haven't opened the parcel as I want to leave it in tact until I get home as it looks so well packed. I was so amazed at being kept informed of every step of the process, it certainly relieves any anxiety of purchasing online. The service delivery was quick, I only ordered mid morning yesterday and it was at work before I was this morning. I am most impressed.
Thanks to the team who makes this all happen, it has been a pleasure buying from The Studio.
Len, Auckland
 

I have received the noodle bowls in perfect condition!  Thanks so much for your great service!
Leona, Canada
 

Both cats arrived yesterday afternoon in perfect condition.  Thanks again for the fantastic customer service.  I'll be recommending The Studio to friends and family for not only great service but a great selection of items.
Sharon, Palmerston North
 

Just wanted to say thank you so much for your incredible service with getting my husbands whiskey decanter set delivered for his birthday. It arrived right on time, the wrapping was beautiful and he loves it! Thanks again
Monica, Wellington
 

Thanks, received super quick and I love the fact the wrapping paper and ribbon matches the vase!
Ruth, Porirua
 

The parcel arrived yesterday, Friday, which was fabulous.  Now I am all ready to produce the present at tonight's dinner party.  Thank you very much for your efforts.
Helen, Queenstown
 
 
I just wanted to say a special thanks for resending the gift for me. Excellent service and I really appreciated it!
Amanda, Auckland
 

Just a quick thank you. The cat arrived in time for the birthday girl and was a hit! Thank you for the great service.
Brigitte, One Tree Point
 

Thanks so much, Tony! You guys are fabulous.
Lauren, Wellington
 


Thank you. Fabulous service and beautiful wrapping. Very happy
Cath, New Plymouth
 

Just wanted to say thank you for the package, received this morning.  The gift wrap is beautiful.  Can’t believe it came so quickly after ordering, and someone is clearly a freight packaging genius. I appreciated getting the tracking number right away too. I’ll definitely recommend your online service to others.
Thanks again and have a great rest of your week :)
Ruth, Auckland
 

Thank you for the quick delivery, package arrived this afternoon. The lady I spoke to on the phone this morning was also really helpful. Would highly recommend. Thank you
Rachel, Auckland
 

I just thought I would drop a quick line to say that the dishes arrived in good order yesterday. It was a pleasure doing business with you.
Nancy-Lea, Australia
 

Tony, just got a text from Jason that the glassware arrived today. Bravo for your fabulous service. My wife and I hope to visit NZ sometime next year and I am sure we will enjoy a nice Red in the Riedel Glasses.
Mike, UK
 

Many thanks the plate arrived safely in Ireland  beautifully wrapped.
Genevieve, Ireland
 

Parcel arrived by courier today.  The gift wrapping looks great.  The girls do a fantastic job! Many thanks for your prompt and caring service.
Anne, Waikanae
 

Good news!!!! The order for Thomas medallion arrived in Australia in pristine condition today. What great service. Thanks again for the successful transaction.  It really could not have been easier or more pleasant. Best regards,
Virginia, Australia
 

Goods received today by 10am all in good order. Congratulations of your wonderful service.
Dawne, Hawkes Bay
 

The flutes have arrived this morning. Thank you for your excellent and prompt service! Thanks
Amanda, Christchurch
 

We received the parcel today. I really appreciate it being processed and delivered so quickly as it is a Christmas present for our mother we were expecting to get late. It was a lovely surprise being able to give it to her tomorrow. Have a great Christmas and New Year. 
Kate, Masterton
 

Thank you. That was amazingly quick
Doug, Ruakaka
 

Received the Royal Doulton Mugs today, many thanks for the GREAT service. I look forward to being a regular customer. Merry Christmas
Ruth, Otago
 

Hello, I am a very very happy customer, my espresso cup came in so promptly and in such impeccable wrapping, I was very impressed!! Thankyou again. Fantastic prompt service and wrapping! :-) Fabulous! The present is now the most beautifully wrapped one under our christmas tree. thankyou so much for your excellent customer service :-) I hope that you and your staff have a wonderful christmas and new year.
Jinny, Auckland
 

The parcel has arrived.  Wow what service thank you!
 Lesley, Auckland
 

The dinnerware arrived in perfect condition, thank you. It is beautiful, I’m very pleased with my purchase!
Thank you for your excellent service.
Nancy, Blenheim
 

The product I purchased and your service in providing it, were both excellent, I shall certainly be recommending you to friends.
Bernadette, Auckland
 

I always enjoy my shopping experiences at The Studio and it is always my first choice when looking for something special
Frances, Auckland
 

Many thanks for your help and wonderful service
Jo, Auckland
 

Thank you for such amazing service - my Magimix food processor arrived around 9 this morning and I am thrilled with it - they sure have changed and improved in 30 years :) It was wrapped securely and arrived in perfect condition. Whenever I need kitchenware/cutlery/gifts/dinnerware I know, even though I've moved out of Auckland city, you are my #1 supplier.
Thank you so much - as always great service from The Studio of Tableware.
Marion, Matakana
 

I just wanted to let you know that I was very impressed with your service. The gift arrived beautifully wrapped and perfectly timed. I will definitely be using you again, and recommending you to friends and family.
Thank you.
Holly, Tauranga
 

Received today - really fast / efficient / packaged extremely well - well done and thank you.
Deb, Auckland
 

WOW! Never has anything been delivered so quickly! Thank you again
Rosemary, Tauranga
 

Thank you. My order has arrived and we are very pleased with the whiskey glasses....design and quality.
It was packed beautifully and so safely for a trip of a few kilometres......terrific to see and so appreciated!
Thank you again.
 Earlier I had ordered from a website and it came in from overseas...a whiskey decanter and four glasses.
It was packed appallingly....very little around the 2 boxes, inside the packing box.....only those air filled packers...one of which was almost flat and the other only partially inflated.
As a result one glass was totally shattered, with shards even inside the other three glasses, underneath the basic wrapping of each glass. The box had also been damaged in transit.
 I was not happy with the response from the web site as they said they could not supply one replacement glass and a complete new set would not have got here in time for when we needed it......a special Wedding Ceremony activity for our daughter and her fiancé.
 So I started to look again for local suppliers and found your site.
Having spent many hours originally trolling NZ websites for whiskey glasses I really do not know how I missed The Studio of Tableware, as I would have ordered from you then!!
So glad that I did find you and have had such prompt and wonderful service in every way!
Many thanks again.
Laura, Auckland
 

The bowl arrived here safely; it was very nicely packed and wrapped, thanks
Elizabeth, Wellington
 

It is refreshing to receive such professional service for which we thank you sincerely.
Lorraine, Puhoi
 

Thanks very much for the excellent service. Will be a great gift.
Bruce, Hamilton
 

Glasses arrived safe and sound. They are gorgeous. Thanks for the great service.
Damon, Palmerston North
 

Just wanting to say a quick thanks for the service and fast delivery of my order
Jessica, Auckland
 

Fantastic!! Great wrapping, amazing stock!!
Luke, Cook Islands
 

Thank you so much. I was telling some of the girls in the office what had happened and about your response to the situation and they all commented how nice it was to hear of that level of customer service. Thanks again.
Emma, Auckland
 

The necklace arrived this morning at my office and it is absolutely beautiful. Just to tell you that I really appreciate the generous discount and to thank you for your wonderful service.
Page, Christchurch
 

Just placed an order on your website. What a nice site to use . . . it didn't fall over, how to order and delivery instructions were clear - option to add any further instructions. Really simple. Best online shopping I've used. I usually end up spending at least half an hour and getting totally p...d off! Well done.
Barbara, Palmerston North
 

Received parcels - absolutely beautifully wrapped thank you very much.
Sandra, Auckland
 

Thank you very much for the quick dispatch of my order and the beautiful gift wrapping.
Julie, Hamilton
 

Just wanted to let you know that my zone products arrived this morning. Many thanks to you and your staff for the wonderful service I received. Keep up the good work.
Rosemary, Balclutha
 

Just wanted to thank you very much for the gorgeous wine tumblers. They are beautiful! Also, the gift wrapping was perfect as well as the packaging. Top quality, thank you.
Steph, Auckland
 

Thanks again for all your help with this great service!
Melanie, Australia
 

Thank you very much, the Silit roaster arrived today. Thank you for the good service and for stocking such a quality item, made in Germany. I had a look on the internet before I bought and that was one of the only quality roasters made in Europe that I could find in NZ. All the best.
Francois, Blenheim
 

The courier has just arrived at my door with your parcel. Thanks so much - the wrapping is gorgeous - just the colours my daughter loves - wanted to have a peek at apron but I will have to wait until she opens it on her birthday! Thanks again for all your help. Take care and have a great year.
Tanya, Christchurch
 

My order has been received and I am delighted with it - thank you very much.
Maree, Cromwell, Central Otago
 

The dish arrived safely yesterday, thankyou. It has now been christened with a winter stew. Bon Appetito!
Warm regards, Nicola, Auckland
 

The orange food processor has arrived, and we are really pleased with it. Thank you so much for your help with sorting out the order.
Rebecca, Mangonui, Northland
 

Many thanks for your great service.
Philippa, Christchurch
 

Thank you for your prompt reply and immediate delivery of my order. Your awesome customer service has just won you a regular future customer and I will be recommending your site to my friends.
Di, Auckland
 

Your service is awesome and much appreciated from rural Waikato. The glasses you sent to my friend for me were very well received. Certainly make it easy to go shopping without leaving home.
Chris, Waikato
 

Thanks again - you truly stand out on service!
Di, Auckland
 

Thankyou for your prompt service. The package arrived safely today. Cheers.
Liz, Albany, Auckland
 

Cheers, Arrived promptly. Love it.
Bev, Dairy Flat, Auckland
 

Thanks for the speedy service - fantastic service.
Jo, Kapiti Coast
 

Just letting you know my order arrived today. Many thanks for the lovely gift wrapping and wonderful service again.
Maree, Wellington
 

Thank you so much for the prompt shipping and delivery of my order. I received the parcel on Friday and thoroughly enjoyed unpacking and assembling my Magimix. You'd even wrapped it for me, so it was like Christmas in the kitchen!
I'd also ordered a cutlery set for my niece's birthday, which will shortly be winging it's way to the UK for her birthday. That was so nicely wrapped it doesn't need anything else but packing. Thank you once again for a pleasant and efficient transaction. Studio of Tableware is certainly in my favorites now. I'll be back!
Deborah, Wanganui
 

Thank you so much. I'm impressed by your efficiency. We hope to visit your wonderful country one of these days.
Jane, Surrey, UK
 

The glasses arrived safely and look grand. Thanks for the speedy delivery. Happy Holidays.
Craig, Auckland